Atlassian have been doing a lot of work lately on their HipChat platform, with some great integrations starting to appear in their Hipchat Connect platform, highlighted with several compelling examples listed in http://blogs.atlassian.com/2015/12/get-powerful-integration-experience-hipchat-connect/.
If you think HipChat is just about being a competitor IM (Instant Messaging) platform to Slack, you'd better look again. It provides one of the fastest ways of creating a sense-making and service delivery perimeter for your business that we've seen, helping you to:
Now's the time to be asking: How will you use + integrate Chat in your service delivery in 2016?
If you think HipChat is just about being a competitor IM (Instant Messaging) platform to Slack, you'd better look again. It provides one of the fastest ways of creating a sense-making and service delivery perimeter for your business that we've seen, helping you to:
- Sense: what's happening at the perimeter of your business or business systems with targeted Alerts + Notifications from all sorts of monitoring agents, passing those alerts straight into HipChat
- Structure: By sending alerts straight into HipChat, your teams can quickly discuss the issue or alert in real time and determine a plan of action;
- Respond: Integrations are being structured within HipChat to minimise Context switching (changing between platforms) which allow you to respond to issues in faster cycle times than you'll have experienced before.
Now's the time to be asking: How will you use + integrate Chat in your service delivery in 2016?
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More from Atlassian on #chatops
We often use a Maturity Model approach to developing new workforce digital literacy - the use of Chat as a Business Operations platform for your business and the growth pathways that lay before you are covered very nicely by Atlassian in this brief adoption guide article: http://blogs.atlassian.com/2016/01/what-is-chatops-adoption-guide/
Want to know how Atlassian use the ChatOps model internally for incident management? They wrote about that too, in https://blog.hipchat.com/2016/02/08/inside-atlassian-how-it-and-sre-use-chatops-to-run-incident-management/
Need an Atlassian Expert hand to help you along the pathway? We're here to help.
Want to know how Atlassian use the ChatOps model internally for incident management? They wrote about that too, in https://blog.hipchat.com/2016/02/08/inside-atlassian-how-it-and-sre-use-chatops-to-run-incident-management/
Need an Atlassian Expert hand to help you along the pathway? We're here to help.
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