Support services

Every business wants to know what they are spending and what they are spending it on - it's vital for cash-flow management and effective cost control.  We've worked in large consulting firms where seemingly simple engagements can drag on, exposing you to uncertainty and burning valuable capital. We're in the business of keeping things simple, predictable and manageable.

With our SimpleSupportService bundle, you pay an initial block of 10 hours (or our 20/40hr pack) by either EFT or CreditCard -  when you have a consulting services support need, give us a call -  all labour charges will be logged and taken off your prepaid bundle.  This means no surprise bills, a fixed labour charge, no hidden charges and all the peace of mind your business deserves. You'll get access to our project portal so you can keep track of time remaining in your bundle and stay informed about what is being worked on. 

In the event that you have an IT services challenge that you feel may need more attention, more comprehensive ongoing support, or a product / goods based need you can switch at any time to our Pay As You Go model. 

If you're happy with our services and recommend us to your network of business contacts, we'll be delighted to offer referral credits  to your Support Service package in recognition of your valuable support. We also offer customer loyalty credits for repeat business.

Please note that products or goods are not included in your prepaid bundle,  only labour charges.  Products and goods sourced for your identified needs will be billed separately as they fall due.

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