What we do in the Health Sector

Laughing Mind are experienced business innovators, focused on improving health stakeholder encounters for positive outcomes. We do this by applying a targeted mix of approaches from business process management and innovation, interaction design, information architecture, collaboration technologies, online toolkits and operational knowledge management.

We have a strong track record of success in vendor neutral advice on business transformation, technology selection and alignment, risk management, innovation acceleration and project delivery.

Business Innovation and Knowledge Management Services

Our background in both Consulting and Health Service delivery has provided a powerful base for identifying and delivering knowledge management and innovation solutions that help transform business performance. We are experienced strategic advisors and implementors of online collaboration tools (wikis, intranets, extranets, websites), organisational strategy and practices (professional and peer based Communities of Practice) and physical environments (project and team workspaces). Our approach to delivering effective knowledge management and innovation solutions is highly effective and well regarded.

When needed, we also establish and host project collaboration spaces to accelerate project delivery and connect up critical stakeholders in ways that drive innovation and rapid delivery.

ICT Governance & Strategy services

Laughing Mind offer both simple and comprehensive ICT governance health checks, which help organisations better understand their strengths, weaknesses and areas of risk in managing their ICT portfolio. Our structured delivery process both educates and advises clients on key management objectives for ensuring ICT is able to deliver benefits for the organisation. The use of well structured ICT governance reviews is a critical enabler of ICT strategic and tactical planning, and provides powerful insight into where focus is needed for organisations to benefit from their use of technology.

Consulting Services

Consulting services offered by Laughing Mind are complemented by our career experience with leading Australian technology consulting firms and frontline health services delivery. We provide practical, focused and relevant consulting services within a structured delivery approach, and are well regarded for our ability to engage with the demands and culture of the Health sector.