Systems

Systems

When organisations start to become increasingly large and complex, they start to find themselves dealing with systems of systems, and becomingly increasingly faced with integration challenges across these. There are no simple ways around dealing with these, but having a well defined strategy and effective tools helps. Strategy that determines where effort will be spent, and not squandered. Strategy that lays out a road map, with clear indications of where focus is required, and built in health checks to ensure strategic vision is realised, or reassessed.

We're experienced in the definition, delivery and fine tuning of the following range of systems:

• IT systems: ERP platforms, collaboration and online presence (intranets/extranets/internet sites), customer relationship management, performance emeasurement and content management/ publishing systems
• Management Systems: IT governance and process management (CoBIT, ITIL); knowledge management; Health, Safety and Environmental management, Corporate Social Responsibility Reporting systems, Innovation delivery, Project management, Injury response and Occupational Rehabilitation
• Workspace and brand management systems: Workspace design, Business Process architecture and innovation design, design briefings and staff/ community consultation. For more information, see our spaces page.

e-Health

We possess a unique profile in eHealth with a strong capacity for ICT governance and eHealth advice based on our consulting and implementation experience in Health settings. We have very sound experience in case management software development and delivery, and ensuring value delivery from ICT in Health settings. We are passionate advocates for the use of technology to connect practitioners across communities and as a tool for enhancing professional collaboration in rural and remote health settings. For more information on services relevant to the Health sector, take the time to view our health services capability in the Australian Health-e-Directory, email us at healthservices AT laughingmind DOT com or call us.